Three years ago, I went for an annual review and the woman who was assessing my file, I am usually a fairly strong person, within five minutes I was in tears and was like that for the whole hour and a half that I had the meeting. She would look at my bank statements and make comments about where I had made purchases. And then had questions about my daughter’s father and why he wasn’t involved and she didn’t believe what I was telling her. And it’s basically being in a situation where one person with a pen has absolute control over your financial situation. It was brutal, it was demeaning…. I’ve been treated badly before, but I don’t think I’ve ever been treated in such a deliberately ignorant way. It was awful.
